The Old Inn Accessibility Guide

At The Old Inn, we are committed to providing a welcoming and inclusive environment for all our guests. If you require any additional assistance or have any special requests, please reach out to us directly at or 028 9185 3255 and a member of our team will be happy to help.



The main entrance to The Old Inn is down a set of two steps.

There is an accessible entrance at the front of the building.

There is level entrance into the bar area.

There is a lift to the first floor from the ground floor.

We have an accessible parking space in the car park.

The hotel is staffed 24 hours. We have a wheelchair.

We have a portable ramp.


Accessible Bedroom*

We have an accessible bedroom located on the ground floor close to reception.


Accessible Toilets*

There is one accessible toilet located on the ground floor, fitted with grab rails and an emergency pull cord.



All Galgorm Collection staff are required to complete a mandatory disability awareness training module. We are a JAM Card Partner. JAM Card allows people with a hidden disability or communication barrier to tell others that they need extra time and understanding in a private and easy way. In July 2021, Galgorm Collection confirmed a three-year strategic partnership with the NOW Group which was the first-ever Gold Jam Card membership on the island of Ireland awarded to a hospitality partner.


Getting to The Old Inn

Train – The closest train station is Helen’s Bay, about one mile from the hotel.

Bus – There is a bus stop outside the hotel.

Translink is the main provider of public transport in NI, to view their accessibility guide please click here.


Accessible Tourist Attractions Nearby

Titanic Belfast – click here for accessibility guide.

Ulster Museum – click here for accessibility guide.

Belfast Zoo – click here for accessibility guide.

W5 – click here for accessibility guide.

Crumlin Road Gaol – click here for accessibility guide.


*Subject to change due to refurbishment.

Old Inn Suite