CONDITIONS OF BOOKING:
1. All prices are correct at the time of going to print and are inclusive of VAT at the current rate.
2. Final numbers for all functions should be confirmed EIGHT days before the event with the table plan and these will be the minimum numbers charged for. Final payment should be made at this stage.
3. All additional banqueting charges incurred on the day, must be cleared on the day of the function without exception.
4. All provisional bookings for functions will be held for a period of FOURTEEN days after which time such bookings will be automatically released unless written confirmation has been received from the hotel or the booking renewed. In order to confirm the function a NON REFUNDABLE, NON TRANSFERABLE deposit of £750 (Waterfall Suite) or £500 (White Suite) is required.
5. Any items related to the function must be removed on the day of the function, otherwise the hotel cannot be held responsible for mislaid items.
6. All food & beverage items must be supplied by the hotel. The hotel reserves the right not to accept alcoholic miniatures and tray bakes into the hotel. Should any other food item such as a chocolate fountain be brought into the hotel, a handling fee of £85.00 will apply.
7. Guest special dietary requirements and allergies to food items should be notified to the hotel in advance for alternative food items to be arranged. The hotel will not accept responsibility for guest dissatisfaction if not notified about required special arrangements in advance.
8. The hotel accepts major credit cards and debit cards. If you choose to pay your deposit or final account in full by credit card, a levy of 2.5% service charge will apply.
9. Complimentary Bridal Accommodation only applies to Wedding receptions with 50 or more adults paying full adult meals. Further accommodation can be reserved for family and guests at preferential rates may only be reserved on request. (Bedrooms are not automatically reserved.) The wedding rates for 2009 are set at £109.00 B&B for a standard room and £129.00 B&B for a superior room. Guests must confirm their own room bookings with credit/debit card details to guarantee. Accommodation types and rates are subject to availability. A wedding party can reserve a group booking of a maximum of 15 bedrooms for their party once a deposit has been paid. Any accommodation relating to a wedding will automatically
be released 2 months before the event. Any guest booking accommodation after this date will be subject to full hotel rates.
10. All accommodation must be confirmed with a debit/credit card. We would encourage your guests to book their reservations early to avoid disappointment.
11. Should the hotel for reasons BEYOND ITS CONTROL, need to make any amendments to your booking, we reserve the right to offer an alternative choice of facilities. The hotel may cancel the booking if: (a) The booking might, in the opinion of the hotel, prejudice the reputation of the hotel. (b) Scheduled payments are not received by the agreed date.
12. In the unfortunate circumstances that you have to cancel or postpone the confirmed booking, the Hotel will make every effort to re-sell the facilities on your behalf up to 6 months prior to your date. Within 6 months the Hotel's Cancellation Policy is 90% on contracted room hire
revenues, and 65% on the contracted food and revenue. (Menu prices calculated are based on an average spend of £25.00). Any cancellation or postponement should be advised to the management of the Hotel in the first instance verbally, followed by written confirmation.
13. The hotel reserves the right to approve any external entertainment or activities, which have been arranged and cannot accept liability for any loss on costs. The hotel will not be liable for any failure or delay in providing facilities, service, food and beverages as a result of events outside its control.
14. The client shall be responsible for any damage caused to the allocated rooms or to furnishings, utensils and equipment there in by an act, default or neglect of the customer; sub-contractor or guest of the client, and shall pay to the hotel on demand, the amount required to make good or remedy any such damage.
15. The hotel continually strives to improve levels of comfort and the quality of services in all areas and certain areas of the hotel are subject to ongoing refurbishment.
16. Our aim at The Old Inn is "total customer satisfaction" for all our guests, wedding and corporate business alike. To help achieve this standard, the hotel insists that all evening entertainment must conclude at 12.00 Mid-night. Function bar facilities may be extended on request after 11.30pm with an extension fee of £25.00/half hour.
17. Those parties wishing to avail of "Speeches First" are advised that a time constraint of 30 minutes will apply. Should you wish speeches to take more than 30 minutes, your arrangements for speeches should be made post-meal.
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